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Microscan Recruitment Jobs

Life at Microscan

“All work no play makes Jack a dull boy; All play and no work makes Jack a mere toy.” - A proverb included in James Howell's collection of 1659 and the second part of the proverb was attributed by the Irish writer Maria Edgeworth - This proverb takes a down road where a personification jack keeps up the grueling schedule heading down towards a mental and physical burnout, and the other way down the alley is wherein the mind becomes rusted, losing its creative edge and robust intellect.  

To a healthy work lifestyle...

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Opportunities 

Sr Inside Sales Representative

Pune
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Job Category

IT Software Jobs

Desired Experience

2- 4 years

Job Locations

Pune

Job Category

Responsibilities

  • Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails

  • Understanding customers' needs and identifying sales opportunities.

  • Routing qualified opportunities to the appropriate sales executives for further development and closure

  • Answering potential customers' questions and sending additional information per email.

  • Keeping up with product and service information and updates.

  • Creating and maintaining a database of current and potential customers.

  • Explaining and demonstrating features of products and services.

  • Staying informed about competing products and services.

  • Upselling products and services.

  • Researching and qualifying new leads.

IT Software Jobs

Job Type

Full Time

Requirements and Skills

  • Bachelor’s degree

  • Previous lead generation experience

  • Excellent communication skills, both verbal and written.

  • Excellent phone and cold calling skills.

  • Exceptional customer service skills.

  • Strong listening and sales skills.

  • Ability to achieve targets.

How to Apply ?

  • Please read all job details clearly and apply exactly as mentioned below only if you meet eligibility criteria.

L1 Network Engineer

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Pune

Job Category

IT Software Jobs

Desired Experience

2- 4 years

Job Locations

Pune

Job Category

IT Software Jobs

Job Type

Full Time

Responsibilities

The Network Engineer’s role is to ensure the stability and integrity of in-house voice, data, video, and wireless network services. This is achieved by planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization. In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion and provide end user training.

Key Accountabilities

As the Network Engineer, you will be accountable for:

  • Respond to events presented by network management tools or reported incidents using documented procedures, personal experience and direction from senior staff or leadership

  • Provide hands on support for a variety of technologies including but not limited to routers, switches, load balancers, firewalls, WAN accelerators & wireless

  • Remote access solution implementation and support such as IPSEC VPN

  • Understanding of DNS/DHCP

  • Create incident tickets taking ownership for tracking them through their lifecycle ensuring progression

  • Must be able to convey technical information in a manner suitable for the audiences understanding or interests

  • Participate in various bridge calls responding to requests and providing feedback on current state of the environment

  • Use the tools provided to assist with diagnosis of incidents and to proactively assist others with diagnostics

  • Open, track and follow up on cases with vendors pertaining to active incidents in the environment

  • Perform routine maintenance activities and deploy scheduled changes based on documented procedures

  • Create or modify documentation in response to new events and learning's

  • Contribute to event threshold tuning efforts

  • Requests and Incidents have timely updates based on SLA metrics

  • Effectively participate in shift change functions including documentation and discussion

  • Routinely provide constructive feedback for improvement opportunities

How to Apply ?

  • Please read all job details clearly and apply exactly as mentioned below only if you meet eligibility criteria.

L2 Network Engineer

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Pune

Job Category

IT Software Jobs

Desired Experience

6 to 8 Years

Job Locations

Pune

Job Category

IT Software Jobs

Job Type

Full Time

Job Description

As an L2 Network Engineer, you will be responsible for managing and maintaining the network infrastructure of our clients. You will play a critical role in ensuring the smooth operation of our network systems and providing technical support to resolve any issues that may arise. The ideal candidate will have expertise in Networking and Firewall technologies, including CCNP certification, as well as experience with SDWAN, Cisco ISE, DNAC, SDA, Firewall(Fortinet, Palo-Alto) and other network security solutions.

Responsibilities

  • Design, implement, and maintain network infrastructure for clients, ensuring high availability and performance.

  • Perform network troubleshooting to isolate and diagnose network problems.

  • Configure and maintain Cisco switches and routers, including VLANs, STP, and routing protocols.

  • Implement and manage network security solutions, including Fortinet firewalls (NSE4/NSE5 certifications preferred).

  • Manage and troubleshoot Cisco Identity Services Engine (ISE) for authentication and access control.

  • Utilize expertise in Software-Defined Access (SDA) and Digital Network Architecture (DNA) to optimize network operations.

  • Collaborate with cross-functional teams to design and implement network upgrades and expansions.

  • Document network configurations, processes, and procedures for knowledge sharing and future reference.

  • Provide technical guidance and mentorship to junior team members.

Requirements

  • Bachelor’s degree in computer science, Information Technology, or related field.

  • CCNP certification or equivalent experience in Cisco networking.

  • NSE4 and NSE5 certifications in Fortinet technologies preferred.

  • Proficiency in Cisco Identity Services Engine (ISE) and experience with access control policies.

  • Expertise in Software-Defined Access (SDA) and Digital Network Architecture (DNA).

  • Strong understanding of network protocols and technologies, including VLANs, STP, OSPF, and BGP.

  • Experience with network monitoring and troubleshooting tools.

  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.

  • Strong analytical and problem-solving skills.

  • Ability to manage multiple tasks and prioritize work in a fast-paced environment.

  • Experience in SDWAN delivery and operation.

  • Commitment to continuous learning and staying updated on the latest networking technologies and trends.

Preferred Qualifications

  • CCNP Certified or equivalent experience

  • Experience with Cisco Digital Network Architecture Center (DNAC) for network automation and orchestration.

  • Experience with other network security solutions, such as Palo Alto Networks or Check Point.

  • Knowledge of cloud networking technologies, such as AWS or Azure.

 

Join us in our mission to deliver innovative solutions and unparalleled service to our clients. If you are a motivated and skilled L2 Network Engineer with expertise in Cisco technologies and network security, we encourage you to apply.

How to Apply ?

  • Please read all job details clearly and apply exactly as mentioned below only if you meet eligibility criteria.

Cloud Sales Specialist

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Pune

Job Category

IT Software Jobs

Desired Experience

3-4 years

Job Locations

Pune

Job Category

IT Software Jobs

Job Type

Full Time

Job Description

This is a full-time on-site role for a Cloud Sales Specialist in our Pune office. As a Cloud Sales Specialist, you will be responsible for identifying sales leads, building relationships with customers, and developing cloud-based solutions that meet their needs. You will also be responsible for training customers on the benefits of cloud technology and providing excellent customer service to ensure their satisfaction.

Responsibilities

  • Excellent communication skills to build relationships with customers and identify sales leads.

  • Customer service experience with a focus on meeting customer needs and providing exceptional service.

  • Sales experience, including the ability to create and close deals.

  • Creation of proposal, Negotiation and closing deals.

  • Meetings with CEO and CXO level and coordination with cross functional teams.

  • Experience in selling SOC and NOC would be an added advantage.

  • Training skills to educate customers on cloud-based solutions and their benefits.

  • Sales management experience, including the ability to manage and track sales pipeline and forecasts.

  • Experience with cloud technology such as AWS or Azure is preferred, or any SaaS product sales experience also suffice.

  • Master’s degree in business, marketing, or related field is preferred.

  • Strong problem-solving and analytical skills to assess customer needs and develop cloud-based solutions to meet those needs.

  • Ability to work collaboratively in a team-oriented environment.

  • This is pure Enterprise sales profile.

How to Apply ?

  • Please read all job details clearly and apply exactly as mentioned below only if you meet eligibility criteria.

NOC technical support L1

Mumbai
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Job Category

ITES 

Job Role

NMS Enginee

Job Type

Full Time

Job Locations

Mumbai

Desired Experience

1-2 Years

Job Description

  • Technical Support: Provide first-level support for RHEL-based systems and OpenText NMS applications. Respond to user inquiries and troubleshoot technical issues promptly and effectively. 

  • Troubleshooting: Diagnose and resolve hardware, software, and network-related issues on RHEL systems. Collaborate with Level 2 and Level 3 support teams to escalate and resolve complex problems. 

  • Collaboration: Work closely with cross-functional teams, including developers, system architects, and network engineers. Participate in team meetings and share insights to improve system performance and reliability.

  • System Administration: Perform basic system administration tasks, including user account management, system monitoring, and routine maintenance. Assist in the installation, configuration, and maintenance of RHEL servers. 

  • Documentation: Maintain accurate and up-to-date documentation of system configurations, procedures, and troubleshooting guides. Contribute knowledge base articles to facilitate efficient issue resolution with support from L2, OEM and Partners.

Qualifications

  • Education: Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience). 

  • Experience: Proven experience in providing technical support for Red Hat Enterprise Linux systems. Familiarity with system administration tasks and basic networking concepts. 

  • Additional Requirements: Ability to work in a fast-paced environment and adapt to changing priorities. Strong commitment to customer satisfaction and service excellence. Willingness to participate in an on-call rotation, if required.

  • Skills: Strong knowledge of Red Hat Enterprise Linux and associated technologies. Basic understanding of PostgreSQL Database Excellent troubleshooting and problem-solving skills. Effective communication and interpersonal skills. Ability to work collaboratively in a team environment. 

  • Certifications (Preferred): Red Hat Certified System Administrator (RHCSA) or equivalent certifications.

How to Apply ?

  • Please read all job details clearly and apply exactly as mentioned below only if you meet the eligibility criteria.

  • Please share your updated resume on patricia.fernandes@microscan.co.in

Network Engineers

Pune
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Job Category

Job Category

IT Software Jobs

Job Locations

Pune

Desired Experience

1-3 Years

Job Description

  • Monitoring NOC operations, timely reports, and resolution of issues as per allocated service levels.

  • Troubleshooting of issues escalated by the Customer support team within associated SLAs

  • Raising Trouble Tickets with OEM / 3rd party vendors for fault/problem resolution

  • Follow Guidelines of team best practices and technology aspects to improve productivity

IT Software Jobs

Job Type

Full Time

Technical Description

  • Technical Support: Provide first-level support for RHEL-based systems and OpenText NMS applications. Respond to user inquiries and troubleshoot technical issues promptly and effectively. 

  • Troubleshooting: Diagnose and resolve hardware, software, and network-related issues on RHEL systems. Collaborate with Level 2 and Level 3 support teams to escalate and resolve complex problems. 

  • Collaboration: Work closely with cross-functional teams, including developers, system architects, and network engineers. Participate in team meetings and share insights to improve system performance and reliability.

  • System Administration: Perform basic system administration tasks, including user account management, system monitoring, and routine maintenance. Assist in the installation, configuration, and maintenance of RHEL servers. 

  • Documentation: Maintain accurate and up-to-date documentation of system configurations, procedures, and troubleshooting guides. Contribute knowledge base articles to facilitate efficient issue resolution with support from L2, OEM and Partners.

How to Apply ?

  • Please read all job details clearly and apply exactly as mentioned below only if you meet eligibility criteria.

Security Operation Engineer

Pune
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Job Category

IT Software Jobs

Desired Experience

1-3 Years

Job Locations

Pune

Job Description

  • Monitoring our SIEM for notable events, and running them down to completion.

  • Tuning our SIEM to look for new threats, or to make existing threats easier to find.

  • Coordinate with service owners to identify, and mitigate vulnerabilities.

  • Monitor real-time security events on SIEM console and event Analysis, investigating and mitigation of security incidents.

Job Category

IT Software Jobs

Job Type

Full Time

Job Description

  • Technical Support: Provide first-level support for RHEL-based systems and OpenText NMS applications. Respond to user inquiries and troubleshoot technical issues promptly and effectively. 

  • Troubleshooting: Diagnose and resolve hardware, software, and network-related issues on RHEL systems. Collaborate with Level 2 and Level 3 support teams to escalate and resolve complex problems. 

  • Collaboration: Work closely with cross-functional teams, including developers, system architects, and network engineers. Participate in team meetings and share insights to improve system performance and reliability.

  • System Administration: Perform basic system administration tasks, including user account management, system monitoring, and routine maintenance. Assist in the installation, configuration, and maintenance of RHEL servers. 

  • Documentation: Maintain accurate and up-to-date documentation of system configurations, procedures, and troubleshooting guides. Contribute knowledge base articles to facilitate efficient issue resolution with support from L2, OEM and Partners.

How to Apply ?

  • Please read all job details clearly and apply exactly as mentioned below only if you meet the eligibility criteria.

Cloud Operations Engineer

Pune
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Job Category

IT Software Jobs

Desired Experience

1-3 Years

Job Locations

Pune

Job Category

IT Software Jobs

Job Type

Full Time

Job Description

  • Deploy, configure, and manage cloud infrastructure environment and/or applications through cross-technology administration (OS, databases, virtual networks), scripting, and monitoring automation execution.

  • Manage incidents with a focus on service restoration.

  • Act as operations support for all compute, network, storage, security, or automation incidents /requests.

  • Manage rollout of patches and release management schedule and implementation.

Job Description

  • Technical Support: Provide first-level support for RHEL-based systems and OpenText NMS applications. Respond to user inquiries and troubleshoot technical issues promptly and effectively. 

  • Troubleshooting: Diagnose and resolve hardware, software, and network-related issues on RHEL systems. Collaborate with Level 2 and Level 3 support teams to escalate and resolve complex problems. 

  • Collaboration: Work closely with cross-functional teams, including developers, system architects, and network engineers. Participate in team meetings and share insights to improve system performance and reliability.

  • System Administration: Perform basic system administration tasks, including user account management, system monitoring, and routine maintenance. Assist in the installation, configuration, and maintenance of RHEL servers. 

  • Documentation: Maintain accurate and up-to-date documentation of system configurations, procedures, and troubleshooting guides. Contribute knowledge base articles to facilitate efficient issue resolution with support from L2, OEM and Partners.

How to Apply ?

  • Please read all job details clearly and apply exactly as mentioned below only if you meet eligibility criteria.

Opportunities 

NOC technical support L1

Mumbai
Show More

Job Role

NMS Enginee

Desired Experience

1-2 Years

Job Locations

Mumbai

Job Category

ITES 

Job Type

Full Time

Job Description

  • Technical Support: Provide first-level support for RHEL-based systems and OpenText NMS applications. Respond to user inquiries and troubleshoot technical issues promptly and effectively. 

  • Troubleshooting: Diagnose and resolve hardware, software, and network-related issues on RHEL systems. Collaborate with Level 2 and Level 3 support teams to escalate and resolve complex problems. 

  • Collaboration: Work closely with cross-functional teams, including developers, system architects, and network engineers. Participate in team meetings and share insights to improve system performance and reliability.

  • System Administration: Perform basic system administration tasks, including user account management, system monitoring, and routine maintenance. Assist in the installation, configuration, and maintenance of RHEL servers. 

  • Documentation: Maintain accurate and up-to-date documentation of system configurations, procedures, and troubleshooting guides. Contribute knowledge base articles to facilitate efficient issue resolution with support from L2, OEM and Partners.

Qualifications

  • Education: Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience). 

  • Experience: Proven experience in providing technical support for Red Hat Enterprise Linux systems. Familiarity with system administration tasks and basic networking concepts. 

  • Additional Requirements: Ability to work in a fast-paced environment and adapt to changing priorities. Strong commitment to customer satisfaction and service excellence. Willingness to participate in an on-call rotation, if required.

  • Skills: Strong knowledge of Red Hat Enterprise Linux and associated technologies. Basic understanding of PostgreSQL Database Excellent troubleshooting and problem-solving skills. Effective communication and interpersonal skills. Ability to work collaboratively in a team environment. 

  • Certifications (Preferred): Red Hat Certified System Administrator (RHCSA) or equivalent certifications.

How to Apply ?

  • Please read all job details clearly and apply exactly as mentioned below only if you meet the eligibility criteria.

  • Please share your updated resume on patricia.fernandes@microscan.co.in

Apply Now

Network Engineers

Pune
Show More

Job Category

IT Software Jobs

Desired Experience

1-3 Years

Job Locations

Pune

Job Category

IT Software Jobs

Job Type

Full Time

Job Description

  • Monitoring NOC operations, timely reports, and resolution of issues as per allocated service levels.

  • Troubleshooting of issues escalated by the Customer support team within associated SLAs

  • Raising Trouble Tickets with OEM / 3rd party vendors for fault/problem resolution

  • Follow Guidelines of team best practices and technology aspects to improve productivity

Technical Description

  • Technical Support: Provide first-level support for RHEL-based systems and OpenText NMS applications. Respond to user inquiries and troubleshoot technical issues promptly and effectively. 

  • Troubleshooting: Diagnose and resolve hardware, software, and network-related issues on RHEL systems. Collaborate with Level 2 and Level 3 support teams to escalate and resolve complex problems. 

  • Collaboration: Work closely with cross-functional teams, including developers, system architects, and network engineers. Participate in team meetings and share insights to improve system performance and reliability.

  • System Administration: Perform basic system administration tasks, including user account management, system monitoring, and routine maintenance. Assist in the installation, configuration, and maintenance of RHEL servers. 

  • Documentation: Maintain accurate and up-to-date documentation of system configurations, procedures, and troubleshooting guides. Contribute knowledge base articles to facilitate efficient issue resolution with support from L2, OEM and Partners.

How to Apply ?

  • Please read all job details clearly and apply exactly as mentioned below only if you meet eligibility criteria.

Apply Now

Security Operation Engineer

Pune
Show More

Job Category

IT Software Jobs

Desired Experience

1-3 Years

Job Locations

Pune

Job Category

IT Software Jobs

Job Type

Full Time

Job Description

  • Monitoring our SIEM for notable events, and running them down to completion.

  • Tuning our SIEM to look for new threats, or to make existing threats easier to find.

  • Coordinate with service owners to identify, and mitigate vulnerabilities.

  • Monitor real-time security events on SIEM console and event Analysis, investigating and mitigation of security incidents.

Job Description

  • Technical Support: Provide first-level support for RHEL-based systems and OpenText NMS applications. Respond to user inquiries and troubleshoot technical issues promptly and effectively. 

  • Troubleshooting: Diagnose and resolve hardware, software, and network-related issues on RHEL systems. Collaborate with Level 2 and Level 3 support teams to escalate and resolve complex problems. 

  • Collaboration: Work closely with cross-functional teams, including developers, system architects, and network engineers. Participate in team meetings and share insights to improve system performance and reliability.

  • System Administration: Perform basic system administration tasks, including user account management, system monitoring, and routine maintenance. Assist in the installation, configuration, and maintenance of RHEL servers. 

  • Documentation: Maintain accurate and up-to-date documentation of system configurations, procedures, and troubleshooting guides. Contribute knowledge base articles to facilitate efficient issue resolution with support from L2, OEM and Partners.

How to Apply ?

  • Please read all job details clearly and apply exactly as mentioned below only if you meet the eligibility criteria.

Apply Now

Cloud Operations Engineer

Pune
Show More

Job Category

IT Software Jobs

Desired Experience

1-3 Years

Job Locations

Pune

Job Category

IT Software Jobs

Job Type

Full Time

Job Description

  • Deploy, configure, and manage cloud infrastructure environment and/or applications through cross-technology administration (OS, databases, virtual networks), scripting, and monitoring automation execution.

  • Manage incidents with a focus on service restoration.

  • Act as operations support for all compute, network, storage, security, or automation incidents /requests.

  • Manage rollout of patches and release management schedule and implementation.

Job Description

  • Technical Support: Provide first-level support for RHEL-based systems and OpenText NMS applications. Respond to user inquiries and troubleshoot technical issues promptly and effectively. 

  • Troubleshooting: Diagnose and resolve hardware, software, and network-related issues on RHEL systems. Collaborate with Level 2 and Level 3 support teams to escalate and resolve complex problems. 

  • Collaboration: Work closely with cross-functional teams, including developers, system architects, and network engineers. Participate in team meetings and share insights to improve system performance and reliability.

  • System Administration: Perform basic system administration tasks, including user account management, system monitoring, and routine maintenance. Assist in the installation, configuration, and maintenance of RHEL servers. 

  • Documentation: Maintain accurate and up-to-date documentation of system configurations, procedures, and troubleshooting guides. Contribute knowledge base articles to facilitate efficient issue resolution with support from L2, OEM and Partners.

How to Apply ?

  • Please read all job details clearly and apply exactly as mentioned below only if you meet eligibility criteria.

Apply Now
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